|Tuesday, October 29, 2019|
|11:00 AM - 12:00 PM||Executive Committee Meeting (open to committee members only)||TBD|
|12:00 PM - 1:30 PM||Board of Directors Meeting||TBD|
|12:00 PM - 5:00 PM||Conference Registration Desk Open & Refreshments||TBD|
|2:00 PM - 3:00 PM||Opening General Session "W T F"
Presenter: Bashar Wali, Provenance Hotels
When you’re filling hundreds of rooms, 365 days a year, you can sometimes forget that those heads in beds belong to unique individuals, all of them with their own particular needs and desires. Bashar brings his sharp wit and breadth of experience, both as a hotelier and as a traveler, to address this oversight as he shares a few of his frustrations and solutions to these all-to-common mistakes.
|3:15 PM - 3:45 PM||NEIRA Annual Business Meeting/Election of Officers||TBD|
|4:00 PM - 5:30 PM||Roundtable Discussions by Property Type
|5:45 PM - 6:15 PM||First Time Attendee Reception (lodging properties only)
If you have never been to NEIRA’s Annual Conference, please join us!
|6:30 PM - 7:00 PM||NEIRA Cocktail Reception||TBD|
|7:00 PM - 10:00 PM||Dinner Event: Boston Sports Dynasty Night
Attendees are encouraged to dress for our theme "Boston Sports Dynasty Night" - wear your favorite Boston Sports team apparel!
|Wednesday, October 30, 2019|
|7:00 AM - 8:30 AM||Breakfast||TBD|
|8:00 AM - 12:00 PM||Conference Registration Desk Open||TBD|
|8:15 AM - 8:45 AM||Marketing Update from MJ Legault, Origin||TBD|
|9:00 AM - 10:30 AM||General Session "Crossing the Generational Divide"
Presenter: Alicia Rainwater, The Center for Generational Kinetics
We work in a time of unprecedented generational change and challenge. There are now five generations in the workforce and five generations of guests at your properties. Making matters worse is the tremendous amount of misinformation around generational differences. At The Center for Generational Kinetics, we know for a fact that strategies that work for one generation can be a complete turn-off for others. This divide is a costly challenge—but it can be a breakthrough opportunity. It all depends on how you and your leaders respond now.
|10:45 AM - 11:30 AM||Concurrent Sessions Block 1
|11:45 AM - 12:30 PM||Concurrent Sessions Block 2 (repeated from first block; see descriptions above)||Multiple Locations|
|12:30 PM - 1:30 PM||Lunch||TBD|
|1:30 PM - 3:45 PM||Dessert & Sponsor Trade Show||TBD|
|4:00 PM - 5:30 PM||Vendor Round Tables||TBD|
|6:30 PM - 7:15 PM||Cocktail Reception||TBD|
|7:15 PM - 10:00 PM||Awards Dinner
NEIRA will present the "Master of New England Innkeeping, Lifetime Achievement Award" and the "Innovators Award." Learn more about the awards. The Cocktail Reception & Dinner are business attire (sport coat or jacket, dress pants, skirts, dresses).
|Thursday, October 31, 2019|
|7:30 AM - 9:00 AM||Breakfast||TBD|
|8:15 AM - 9:15 AM||Hotels and Community: How Good Citizenship is Good Business
Moderator: Sarah Eustis, CEO, Main Street Hospitality
Panelists: Peter Twachtman, Chief Operating Officer, Migis Hotel Group; Sarah Morris, Fifth Generation Host, Basin Harbor; Hans van Wees, General Manager, Hotel Vermont; Rob Blood, Owner & Founder, Lark Hotels
In this panel we will examine the aspects of what makes a hotel essential to its community, how that is developed and manifested, and how it creates a virtuous cycle of loyalty and profitability.
|9:30 AM - 11:00 AM||Closing Session: IT STARTS WITH YOU: 4 Breakthrough Steps to Playing Bigger in Leadership, Business, and Life
Presenter: Justin Patton, Executive Leadership Coach
The mindset and presence you show up with every day impacts your ability to create trust, influence, and an exceptional guest experience. That's why if you ever want to be a great leader of others, you must first be a great leader of yourself! Being a great leader of yourself starts by being self-aware on how you're showing up and taking intentional steps to maximize your influence. Join executive coach and body language expert, Justin Patton, as he guides you to explore who you are at your best, outline the #1 trait that holds all leaders back, and challenges you to communicate with stronger impact. It’s time to discover a bold new you. Remember: It Start With You!!! You won't want to miss this...
Beautiful Surroundings LLC
Boston Spirit Magazine
IDeaS Revenue Solutions
Metter Media LLC
NextGuest (formerly HEBS Digital)
O'Rourke Hospitality Marketing
The Turkish Towel Company